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Customer Service Standard and Accessibility

In fulfilling our mission, EcoSpark strives at all times to provide its goods and services in a way that respects the dignity and independence of people with disabilities. We are committed to accommodating people with disabilities, within reasonable limits, and without compromising the integrity of EcoSpark's mission and programs. 

EcoSpark’s office, located at the Artscape Wychwood Barns, is fully accessible by Ontario standards. 

A copy of EcoSpark's Customer Service Standard and Accessibility Policy is available here

Feedback process: Feedback regarding the way EcoSpark provides goods and services to people with disabilities can be made by email or telephone (647-258-3280). Other accessible formats and communication supports can be requested. All feedback will be directed to the Executive Director. Customers can expect to hear back within five (5) working days.