Accessibility, Sustainability & Customer Service Standards

In fulfilling our mission, EcoSpark strives at all times to provide its goods and services in a way that respects the dignity and independence of people with disabilities. We are committed to accommodating people with disabilities, within reasonable limits, and without compromising the integrity of EcoSpark's mission and programs. 

EcoSpark’s office, located at the Artscape Wychwood Barns, is fully accessible by Ontario standards. 

Download a copy of EcoSpark's Customer Service Standard and Accessibility Policy.

Feedback process

Feedback regarding the way EcoSpark provides goods and services to people with disabilities can be made to info@ecospark.ca or telephone (647-258-3280). Other accessible formats and communication supports can be requested. All feedback will be directed to the Executive Director. Customers can expect to hear back within five (5) working days.

Sustainability 

EcoSpark is proud to call Artscape Wychwood Barns its home. Artscape Wychwood Barns is a community cultural hub where a dynamic mix of arts, culture, food security, urban agriculture, environmental and other community activities and initiatives come together to provide a new lease on life for a century-old former streetcar facility.

Artscape Wychwood Barns is LEED (Leadership in Energy & Environmental Design) Gold Certified, embracing environmentally sustainable design by responding imaginatively to the issues of brownfield redevelopment, water/energy conservation and the reduction of greenhouse gas emissions. It is also the first designated heritage site in Canada to seek LEED Canada certification.

As an environmental charity, EcoSpark holds itself to the highest environmental standards in its daily operations and sustainable practices are built into the organizational culture.